Introduction
At ScentDrive, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.
Information We Collect
We may collect the following information:
Communications: Emails, messages, or customer support interactions.
Personal Information: Your name, email, phone number, shipping address, billing address, and payment details (Cash on Delivery).
Device Information: IP address, browser type, operating system, referring URLs.
Order Information: Products ordered, order value, delivery preferences.
How We Use Your Information
We use the collected information to:
Prevent fraud and ensure secure transactions
Process and fulfill your orders
Communicate with you about your orders or support inquiries
Send promotional offers and updates (if subscribed)
Improve our website and user experience
Sharing Your Information
We do not sell or trade your personal information.
We may share limited data with:
Legal Authorities: Only if required by law
Payment Gateways: To process your payments securely
Shipping Partners: To deliver your orders
IT Service Providers: For website hosting, email, and analytics
Cookies and Tracking
Our website uses cookies to:
- Improve functionality and performance
- Understand visitor behavior through analytics
- Personalize your experience
You can choose to disable cookies in your browser settings.
Your Rights
You have the right to:
Unsubscribe from marketing emails at any time
Access your data
Request corrections
Request deletion of your personal information
Data Security
We implement strict security measures to protect your personal information, including SSL encryption, secure hosting, and limited access controls.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We reserve the right to update this policy at any time. Changes will be posted on this page with an updated date.
Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
📧 Email: Support@ScentDrive.com.pk